I am not an extremely experienced grower. A transplant from back east lets say. I recently had a outbreak of PM (powdery mildew) which I had never seen in our lush humid east coast climate, perhaps luck, who knows... anyways, I walked in, asked about the PM and got a product that was organic to use. Sprayed it once and did a pretty good defoliation, no problems since. I don't usually post reviews, but I saw a few customer service related negative ones and well, I hoped I could help balance the scales. Not to take away from those people who did have a bad time, but just wanted to share a positive experience.
Also, I was impressed with the amount of selection of products. I saw several I had ordered from amazon that were similar or less in price. Love to the dgc, way to grow, keep on doing your best, improve where you can!